Shipping policy

Find e-Reader Shipping Policy

This document sets out the shipping policy that applies to customers that make a purchase at findereader.com. If you have any questions, please contact our customer service team on sales@findereader.com.

Shipping Options & Delivery Costs

We offer the following shipping options - you will be asked to select a shipping method at checkout.

The Shipping Rates are presented during checkout and depend on what country you live in.

Order Processing Time

All orders are normally shipped within a few days of an order. Some products are shipped the same day. Sometimes shipping delays occur, such as holidays. COVID has also presented many delays.

Delivery Address & P.O. Boxes

Please note that we are unable to modify the delivery address once you have placed your order. We are sorry but we do not ship to P.O. boxes.

International Orders

Your package may be subject to import duties and taxes. You, as the customer, are responsible for paying those fees. We recommend that you check with your local customs office before placing an order on our website as these fees can sometimes be significant and we are unable to calculate these for you.

Tracking Your Order

Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.

Returns, Refunds, and Exchanges

We want you to be completely happy with your purchase - please read our return & refund policy for detailed information about our processes.

Store Currency

All of our prices are in USD (US Dollars)